- You create individual dashboards and reports on requests.
- You assure the data quality of the CMDB (configuration items etc.).
- You implement workflows and service requests (scripting).
- You are responsible for the testing and documentation of your work and for the maintenance and expansion of the product catalogue.
- You conduct end-user training if required.
- You support in the elaboration of the specific Swiss requirements towards the PwC global SNOW instance.
- You have a degree as IT technician (ES/HF) or equivalent degree in Computer Science.
- You have up to two years of experience in a) web technologies (JavaScript, XML, DHTML etc.), b) in working with the ServiceNow platform, c) in programming / scripting in the SNOW modules related to ITSM and d) in creating / configuring forms, reports, lists, workflows, notifications etc. in ServiceNow.
- You have knowledge of ITSM processes and ITIL V4.
- You have experience in writing test plans, test scripts, test cases, and documenting test results.
- You have active problem-solving abilities.
- You are fluent in English, German and/or French is a plus.
- You are interested to work in an international and multicultural environment.
Company
Location
Zürich - Switzerland
Job type
Full-Time
JavaScript Job Details
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Senior AssociateJob Description & Summary
Your tasks
Your profile
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
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